CASE STUDIES
Systems we've already built.
Digital Marketing Agency
runs on KILAT
THE PROBLEM
11pm and the owner is still answering Instagram DMs one by one. The leads that came in that morning have gone cold, and some already signed with a competitor. The team has no system: follow-ups happen only when someone remembers, the pipeline lives in a phone notes app, and nobody knows which lead is actually serious.
SYSTEM & SOLUTION
An AI qualifier scores every lead coming in through WhatsApp and Instagram, and the serious ones drop straight into the pipeline. Three automatic follow-up rounds (day 2, 4, 6), with the pipeline syncing to the team's Google Sheets in real time. The owner just opens Sheets and sees who is hot.
+400%conversion rate
<1 minresponse time
0leads missed
Golf Coaching Classes
The coach is on the course from morning to evening, nowhere near his phone. Meanwhile, 14 chats are asking about pricing, 3 want to book, and 2 have been waiting since yesterday with no reply. The serious ones end up booking a different coach because nobody answered.
The AI sends the rate card the moment someone asks about pricing, so the coach never has to touch his phone. Booking slots are handled automatically; sensitive deals go through an approval gate, and the owner just taps Approve in the portal to lock it in.
3×bookings received
24/7rate card live
1 tapowner approval
Cement Factory
Great product, competitive pricing, but nobody selling it. Building a distributor network means an expensive field sales team, and the budget is not there. Hardware stores and contractors asking on WhatsApp pile up, get answered late, and buy from another brand in the meantime.
KILAT AI becomes their customer support, distributor, and sales team in one. Every time a contractor or hardware store chats, the AI quotes volume-based pricing, estimates shipping, qualifies large orders, and follows up on projects automatically. Sensitive price negotiations go to the owner for approval before anything is closed.
24/7AI sales live
Rp0field team cost
3×coverage area
“M” Music School
Student sign-ups pile up in the admin's WhatsApp and get answered one by one. Trial slots clash constantly because everything is logged by hand, teachers are unsure who they are teaching and when, and reminders get forgotten, so trial students no-show and slots go to waste.
The AI handles sign-ups and trial slot booking automatically, checking the teacher's calendar first so nothing clashes, confirming, then sending a reminder the day before. Every lesson is logged cleanly, and trial deposits are paid by QRIS right in the chat. The admin gets to go back to teaching.
0schedule clashes
24/7sign-ups open
−90%manual admin work
Part-Time Padel Coach
A 9-to-5 office job, with padel coaching only in the evenings and on weekends. Booking chats arrive all day while he is in meetings, he never gets to reply, slots clash, and students leave for another coach. The schedule lives in his phone notes, and he forgets who booked what.
The AI handles every question and books slots automatically, 24/7, checking his schedule first so nothing clashes. He opens KILAT once a day: new bookings plus a profile for each student (level, session history). He never has to touch a chat.
0schedule clashes
24/7bookings running
1×/dayphone check is enough
“Anabul” Petshop
The owner genuinely cares about every customer and their pet, but there is no way to remember when Milo is due for grooming or whose food is about to run out. Chats about stock and grooming slots pile up, replies come late, and repeat orders leak to the shop next door.
The AI remembers every customer and their pet, sends recurring grooming reminders, nudges a food restock right before it runs out, answers stock and pricing questions in real time, and takes QRIS checkout in the chat. Customers feel recognised and repeat orders climb without the owner having to remember a thing.
+65%repeat orders
24/7stock questions
0reminders missed
AC Repair Service
A roster of a dozen-plus freelance AC technicians. Every booking means the owner messaging each one asking “you free right now?”, which eats time, often gets sent to someone already busy, double-books jobs, and leaves the customer waiting too long.
A KILAT Custom AI Solution holds every technician's schedule. The moment a customer books, the AI checks who is available in that area at that hour, then assigns and notifies the right technician automatically. The owner stops being the operator, the system runs it.
0wrong assignments
<1 mintechnician assigned
1 systemruns every technician
AI Training Agency
Plenty of AI classes and workshops every month, but registration is still manual: back-and-forth DMs about schedules, seats and pricing, then transfers and confirmations one at a time. The admin is buried, popular classes get overbooked, and attendee details go missing.
The AI becomes the registration front desk: answering schedule, seat count and pricing questions per class, booking seats automatically (and closing them when full), taking QRIS checkout in the chat, then sending details and a reminder the day before. Every class and attendee is visible in one dashboard. The admin gets to focus on teaching.
0classes overbooked
24/7registration open
−80%admin work
Book A DemoStraight to our WhatsApp. Answered by a human, not a bot.
WHAT WE CAN BUILD
One system, many capabilities.
Plugs into your tools.
WhatsApp, Instagram, Sheets, Calendar.
One dashboard.
Custom, not a template.
Designed around your process.
Not another SaaS you set up yourself.
AI Qualifierscores every lead
Automatic Follow-upday 2 · 4 · 6
Pipeline Sheetsreal-time sync
Approval Gatethe owner decides
WhatsApp CheckoutQRIS in the chat
and morebuilt around your process
Approval stays with you.
The AI works, you decide.
Straight from the portal.
Maintained continuously.
Monitoring and optimization.
Unlimited revisions for a month.